Privacy Policy for Sprout & Tu: Connect Puzzle
Effective Date: April 17, 2026
JustHoverLab (“we,” “us,” or “our”) develops the mobile game Sprout & Tu: Connect Puzzle (the “Service”). This Privacy Policy explains how we collect, use, and disclose information when you use our Service. We are committed to protecting user privacy and ensuring a transparent gaming experience.
1. Information We Collect
To provide a functional and synchronized gaming experience, we collect the following types of information:
- Service Providers & Identifiers: We use Google Play Games Services for authentication. We collect your Google Play User ID to identify your account, but we do not access your personal contact details like phone numbers or private emails.
- Game Progress Data: We use Unity Gaming Services (UGS) Cloud Save to store your game levels, achievements, and virtual items.
- Device & Technical Information: We collect data such as device model, OS version, system language, and Advertising IDs like your Google Advertising ID.
- Crash & Diagnostics: In the event of a technical issue, we may collect error logs to improve the performance of Unity 6.
2. How We Use Your Information
We process your information for the following purposes:
- To synchronize your game progress across multiple devices via UGS.
- To facilitate achievements and leaderboards through Google Play Games.
- To display advertisements, including rewarded ads, via Google AdMob.
- To monitor and analyze game performance and fix bugs.
3. Third-Party Services & Data Sharing
Our Service integrates third-party SDKs that may collect data independently according to their own privacy policies:
| Provider | Purpose | Privacy Policy |
| Google Play Services | Authentication & Achievements | Link |
| Unity Technologies | Game Engine & UGS Cloud Save | Link |
| Google AdMob | Advertising & Analytics | Link |
4. Advertising and User Consent (GDPR/CCPA)
We use the User Messaging Platform (UMP) to manage user consent for personalized advertising.
- Personalized Ads: If you consent, AdMob will show ads based on your interests.
- Non-Personalized Ads: If you decline, you will still see ads, but they will be less relevant to you.
- You can change your consent settings at any time within the game’s Settings menu.
5. Data Retention and Deletion
- Retention: We retain your game data as long as your account is active or as needed to provide the Service.
- In-App Deletion: You can delete all your data, including cloud saves, by clicking the “Delete Data” button in the in-game Settings.
- Web-Based Deletion Request: If you have uninstalled the game or wish to request data deletion via a web browser, please visit our Data Deletion Request Form.
- Your Right to Delete: We respect your “Right to be Forgotten”. You can delete all your data, including cloud saves, by clicking the “Delete Data” button in the in-game Settings.
- Manual Request: Alternatively, you can contact us at justhoverlab@gmail.com to request manual deletion. We will fulfill your request within 30 days.
6. Children’s Privacy
Our Service is designed for a general audience. We do not knowingly collect personal information from children under the age of 13, or 16 in certain jurisdictions. If you believe we have inadvertently collected such data, please contact us immediately so we can remove it.
7. Security
We implement industry-standard encryption for data in transit to protect your information. However, no method of transmission over the internet is 100% secure.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date”.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Developer: JustHoverLab
- Email: justhoverlab@gmail.com